{"basic": {"sex": "男", "make": [], "name": "张明", "email": "zhangming@qq.com", "isAge": "1", "photo": "https://oss.flowktech.com/2025/11/23/c867dbbd6c174d54911bbf060520da7b.jpg", "place": "上海", "height": "", "mobile": "18888888888", "nation": "", "weight": "", "politic": "", "birthday": "2001-01-01 00:00:00", "marriage": "", "photoShow": "1", "workYears": "0年工作经验"}, "config": {"skin": "#333333", "fontSize": "13", "fontFamily": "EditorYaHei, sans-serif", "lineHeight": "0.7", "pageMargin": "30", "modulePadding": "20"}, "modules": [{"data": {"job": "网络客服", "city": "上海", "date": "随时到岗", "salary": "面议"}, "name": "intention", "sort": 0, "value": "求职意向", "visible": "1"}, {"data": {"grade": [], "major": "", "title": "", "school": ""}, "name": "target", "sort": 1, "value": "报考信息", "visible": "0"}, {"data": [{"uid": "3c371b79-5c1f-4900-b318-0805906350a2", "isNow": "0", "level": "本科", "major": "市场营销", "editor": "

主修课程：市场营销学、商务沟通、客户关系管理、电子商务运营、数据分析基础、服务礼仪

专业成绩：GPA 3.8/4.0（专业前10%）

", "school": "上海外国语大学", "endTime": "2024-06-30 00:00:00", "startTime": "2020-09-01 00:00:00"}], "name": "edu", "sort": 2, "value": "教育背景", "visible": "1"}, {"data": [], "name": "work", "sort": 3, "value": "工作经验", "visible": "0"}, {"data": [], "name": "project", "sort": 4, "value": "项目经验", "visible": "0"}, {"data": [{"job": "网络客服实习生", "uid": "78ef698e-03f9-4258-9bf5-ce37241cbbcc", "name": "上海某互联网科技有限公司", "isNow": "0", "editor": "

协助处理客户在线咨询，日均响应量80+，客户满意度达92%
熟练使用咚咚/企业微信客服系统，掌握话术模板与问题分类逻辑
参与客户投诉案例分析，提出2项优化建议，问题解决率提升15%
整理客户反馈数据，协助完成月度服务报告，提炼关键问题趋势

", "endTime": "2023-09-30 00:00:00", "startTime": "2023-07-01 00:00:00"}], "name": "intern", "sort": 5, "value": "实习经历", "visible": "1"}, {"data": [], "name": "campus", "sort": 6, "value": "校园经历", "visible": "0"}, {"data": {"editor": "

语言能力：英语六级（580分），能流利进行中英文客服沟通
客服技能：具备良好沟通与倾听能力，擅长情绪安抚与问题解决
办公工具：熟练使用Word/Excel/PPT，能高效处理客户数据与报表
系统操作：熟悉在线客服系统（咚咚/企业微信），学习能力强

", "skills": [{"name": "沟通能力", "value": "90", "showDegree": "1"}, {"name": "英语", "value": "85", "showDegree": "1"}, {"name": "在线客服系统", "value": "85", "showDegree": "1"}, {"name": "办公软件", "value": "80", "showDegree": "1"}]}, "name": "skill", "sort": 7, "value": "技能特长", "visible": "1"}, {"data": {"awards": [], "editor": ""}, "name": "award", "sort": 8, "value": "荣誉证书", "visible": "0"}, {"data": {"editor": "

性格开朗，耐心细致，具备较强服务意识与同理心
熟练使用在线客服工具，学习能力强，能快速适应新业务需求
责任心强，高效处理客户咨询与投诉，注重问题闭环
良好团队协作精神，乐于分享与学习，追求服务质量与效率平衡

"}, "name": "self", "sort": 9, "value": "自我评价", "visible": "1"}, {"data": {"editor": "", "hobbies": []}, "name": "hobby", "sort": 10, "value": "兴趣爱好", "visible": "0"}, {"data": {"editor": ""}, "name": "other", "sort": 11, "value": "自定义", "visible": "0"}]}